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FAQ's

 

How much does it cost?

The cost of a photography session can be found on the prices page. The session cost includes the pre-shoot consultation, the pet photography experience, post processing (basic image processing in Photoshop) and a free password protected on-line gallery that will be live for four weeks.  Check out the prices pages for more information on special prices.

Where does the session take place?

A photo session can take place almost anywhere – as long as all concerned are in a safe environment.  Previously I have taken photos in customers homes and gardens, on a favourite walk, at an agility event or at a dog school (school’s permission will be required).  The most important thing is that your dog or pet are comfortable in the environment as happy animals make for great photos!

When do you normally do Photo Experiences?

Photo experiences normally take place on a weekend.

How many pets can be included in a session?

There is no limit to the number of dogs or pets that can be included in a photo session.  The only thing I ask is that the dogs should all live together and be comfortable in each other’s presence.  Of course the more animals in a session – the less time each one gets to model in front of the lens.

Do you just photograph dogs?

Whilst my main focus is on dogs I have taken photos of cats and horses and would be happy to discuss any requirements you may have.  In addition I’d be delighted to include friends and family members in the shots with your pets – all I ask is for a model release form to be signed prior to the photo session.  NB any shots which include children will not be used for any purpose (other than in your private online gallery) without the parent or guardian's written authority.

Can I or my children be in some of the photos?

Absolutely!  I will need model release forms signed for anyone taking part in the session in front of the camera -if this includes children I guarantee that such images will not be used for any purpose without the express written permission of the parent or guardian.

What happens if it rains?

Most of the time rain or bad light do not help the process of creating those all-important images.  Therefore we’ll check the weather forecast on the day of the shoot and if it looks like rain or bad light may be a problem we’ll simply postpone the session for another hopefully better day – all at no cost.

What should I bring along to the shoot?

I usually ask people to bring along their dog(s) (obviously), leads, harnesses and the dogs favourite toy(s).  A ball always comes in handy, as does a selection of training treats (I’ll have some with me in any event – but I will ask to make sure that your dog can tolerate the contents of my treat bag).

As for the owners the most important thing is to have comfortable clothing and “sensible” footwear!

If I have a particular image that I want captured will this be OK?

I’ll do my best to capture any of your dogs signature shots – just let me know in advance and I will plan a way to help ensure we get that all important image.

How do you interact with my dogs/pets?

I firmly believe in treating dogs with kindness and respect – the added advantage of this is that this approach should not stress out my models that will make them easier to photograph and thereby create better shots.

How far will you travel for a photo session?

The photo session prices include for travel up to 30 miles away from Biggleswade.  I am happy to travel further afield but will need to include a charge for petrol – if there is a way of mitigating this cost, such as arrange two or more sessions in a similar location then I will do my best to reduce any additional costs – please contact me and we can discuss your requirements.

Does it matter if my dog isn’t trained?

Dogs with little or no training can be very difficult to photograph and this may limit the number of shots that we can capture during the shoot – a basic level of obedience is always a good thing and I’d recommend looking at my links page for suggestions of dog training schools.

I can’t let my dog off lead – will that be a problem?

There are different ways to photograph a dog that has a “challenging” recall – including an enclosed environment or a lead held in the optimum angle to allow the magic of Photoshop to make it disappear.  During the shoot we can try a number of different shots that make any lead issues fade into the background

My dog is really nervous in strange situations or around new people – will this be a problem?

I have photographed dogs with very different personalities.  In all my sessions the wellbeing of the dog is paramount.  If your dog is nervous of strangers I will make time to get to know them without getting any of my equipment out at the beginning of the session.  If they don’t like the camera or flashes being in close proximity to them this isn’t a problem as I will simply put a longer lens on the camera and remove myself from their personal space.  This will obviously restrict the types of shots that I can capture – but an unhappy dog makes for unhappy images.

If your dog or pet is aggressive with strangers then this may be more problematic as I would not to put anyone at risk.  This situation has not happened to date – we’d discuss possible options and agree a way forward, perhaps postponing the session until the problem can be resolved.

How long will my on-line gallery be available after the shoot?

It usually takes me up to two weeks to process the photos and then load them on to the website.  Once this is done I’ll send you an e-mail with access information.  Your gallery will remain accessible for a calendar month after this initial e-mail – this gives you plenty of opportunity to view your photos and make any purchases.

Can I access my photos after the gallery is no longer live?

Yes – as long as the photos remain in my archives.  There is a small charge of £25 which will be payable to recreate your on line gallery – the good news is that this charge can be credited against any purchases you may make.  Please contact me if you’ve already had a photo session and would like to re-access your gallery.

What happens after the photo session?

Once the photo session is complete I’ll process the photos selecting the best images to upload on to my website into a private password protected gallery.  This will usually happen within two weeks of the photo shoot itself.  Prior to uploading any images I will carry out basic Photoshop adjustments so that the images are displayed at their best.  More intensive Photoshop work can take place (e.g. montages, cloning out leads or other unwanted distractions) – these can be discussed whilst your gallery is available for viewing.

Once your gallery is live I will send you an e-mail giving you the name of your gallery plus the password you’ll need to access it.  You may also want to create an account that you may find useful as you browse your images.  I will only send the gallery details to the person named on the model release form – but if you would like to forward the details on to your friends and family there is no restriction!

The gallery will remain accessible for one calendar month from the date of the e-mail.  During this time you’ll have unlimited access to your images to browse, compare and select images to purchase.  There are many different products that can be purchase – check out the prices page for inspiration.

How long will you keep my photos?

I do not delete client’s photos after the session; they will all be moved to back up archive devices.  However given the nature of digital media I cannot guarantee that the images files will be available you should decide to come back at a later date to request another viewing.

Why should I create an account with The Dog Photographer?

Creating an account on The Dog Photographer website will enable you to store your billing and shipping information to expedite future purchases and you can also save your shopping cart and favourites for reference later.

I want to buy a present for a friend – do you do Gift Certificates?

Yes I do – please look at the gift certificate page for more information

Can I take photos of my own during the session?

Your photo session is meant to be an enjoyable experience for you and your dog – plus any other friends or family members you may bring along.  I therefore request that you don’t bring either a camera or a video camera with you as this can really detract from the session.

 
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